Silk and Stone strives to provide outstanding personalised service and concepts to each of our clients and it’s our goal is to make every effort to create a product that you will be happy with. E-Decorating services are non-refundable due to the custom nature of our work. We understand at times it may be necessary to provide a re-select if an item becomes discontinued. We review your design questionnaire and make every effort to provide you the very best designs based off of your answers. If for any reason you are not satisfied with a service just contact us and we will work with you. If you have any questions about our services please email us and we would be happy to help you.