silk & stone company logo

Silk and Stone is an online interior design firm, or in other terms also known as e-decorating, e-design or virtual interior design. Regardless of your location, our online design services offer all the creative and convenient benefits of having a professional interior designer style your house into a home right at your fingertips, all for an affordable transparent flat fee.

Got A Question?
  • This field is for validation purposes and should be left unchanged.



How do I know if online interior design services are right for me?

Online interior design services is a great choice for you if you are comfortable shopping online and in local stores, or rearranging your room according to a handy custom floorplan. If you’re self motivated enough to head to the paint store or navigate an online store, you can definitely follow the design plan we’ve put together for you from start to finish. Just review, click, order, follow our how-tos, and work on the projects at your own pace. Then, mix it up with your favourite pieces, and sooner than you think you’ll have a brand new room that totally matches your personality. Best of all, it’s great for those with a small budget, who want to put more into their stuff, and less into services.

How long will it take to get my final presentation packages?

Your final presentation package will be uploaded to your project portal for you to easily view and download, please allow approximately 2-3 weeks from our receipt of all needed information (questionnaire, room measurements, photos,) for us to work on your concepts.

How can we re-design your property without seeing it or meeting you personally?

The advances of technology over the last decade have made things very possible for interior designers to work with clients over the internet. Times are changing and so is the way interior design is performed. To allow Silk and Stone to accurately understand your budget, space, needs and the look you want to achieve, we will ask that you to complete a client questionnaire, provide us a sketch of the room measurements and photos. We welcome inspiration photos you’ve found online as well. The more info you send the better we get to know you and your style preferences.

Can some of my existing furniture pieces be incorporated in the design plan?

Absolutely! Our earnest desire to incorporate your own purchases and special finds is a hallmark of the approach to providing personalised and affordable interior makeovers

If I have an open floor plan and two rooms are combined, which room do I select first?

In this case, we strongly suggest you purchase a design plan for both spaces. Spaces which open into one another tend to feel like a single space, and it’s not possible to truly transform the look without taking into consideration everything your eye sees in its single view.

Do you work within the budget given to spend on the plan you’ve designed?

Absolutely! We can work within just about any budget. That said, our ability to create a dramatic transformation will be determined by what you’ve set aside for the project. Of course, if you want items from designer vendors only, expect to spend a little more, and alternatively, if you want items from retail vendors only, expect to spend a little less. No matter your budget, your plan may include items such as a new rug, piece(s) of upholstery, occasional tables, lighting, window treatments and wall decor.

Will I be able to purchase the items directly?

Yes! There is an infinite number of home furnishing retailers (West Elm, Zanui, Temple & Webster, Pottery Barn etc) who have established an online presence, enabling us to provide you with a shopping list full of items which you can purchase on your own. Or if you’ve purchased the Concierge Service Level, we handle all the ordering for you!

Will you make changes to my plan if I don’t like something you’ve selected?

We have allowed for one or two revisions as part of your package, depending on what service level you’ve invested in, so you can be sure if we’ve missed the mark, we’ll work with you to get it perfect. We just ask that you elaborate on what it is exactly that has not resonated with you regarding the items or concept we’ve create, so we can make sure to capture that for you in the next round.

Once I have my plan, how am I able to ask follow-up questions?

After the receipt of your final Presentation Package and included revisions, you have 15 – 45 days Post Project Support (depending on which service level you’ve invested in), through your Project Portal, we’ve incorporated a personalised message board, where you can easily post any questions or concerns during this period. After this time period our obligations to one another for that phase of your project will be considered fulfilled. However, if you do have additional questions, we are able to consult with you via email regarding your new design plan on an hourly fee basis.

What happens if I wait to purchase an item, and then it’s no longer available?

If something becomes discontinued you can always shop for a similar item but we recommend that before purchasing our service, you wait until you are financially and practically ready to implement a design change. The world of manufactured goods is a rapidly changing one, and there are no guarantees that the item specified today will be available six months from now.

Can I purchase a “E-Decorating Room Package” as a gift?

Definitely! Our online interior design packages are fabulous housewarming, newlywed gifts, and much more.

Do you offer any other services besides the “Single Room Design” packages?

Yes! We offer assistance with selecting paint colours, room layouts, renderings, furniture packages and more. You might like to look at our Designer on Call services to assist you with this, you can purchase blocks of hours which you can use on what ever you need help with on your project. We’ll work against these hours until it’s used up.

What locations do you offer online interior design services?

Our online interior design services are offered throughout Australia, USA & UK. So if you’re located in these parts of the world, we’d love to work with you!

What is a ``Designer On Call`` service?

This service is perfect for those clients that don’t require a full room design, but instead are needing guidance to boost their confidence in their design decisions in lots of different areas throughout their project. You are able to purchase blocks of hours to allocate on what ever design decisions you are needing help with. Some clients have used it to help make decisions for paint colours, material finishes, space planning and product sourcing, to give you an example. We work against those hours until it’s used up.

Why is there no Insider Service Level packages available for Kitchen, Bathroom & Laundry Room designs?

We’ve have excluded the Insider Service Level package from these room designs as these areas require a lot more detail then what is delivered in our entry level package. We use 3D renderings to effectively communicate our design intent, and as part of the Signature & Concierge Service Levels we are able to successfully deliver this.


Let us know if we haven't covered your question here. We'd be happy to assist.

  • This field is for validation purposes and should be left unchanged.